Welcome to Framify! We aim to make your shopping experience as seamless as possible, from ordering to delivery. Please review our shipping policy to understand our shipping procedures, costs, and timelines.
1. Shipping Destinations
- We ship to Pakistan as of now. Please contact us at framify.pk@gmail.com if you have any questions regarding shipping.
2. Processing Times
- Order Processing: Orders are processed within 1-2 business days after purchase. Orders placed on weekends or holidays will begin processing on the next business day.
- Custom or Personalized Orders: Please allow additional time for custom-made products. Specific processing times will be noted in the product description.
3. Shipping Times & Rates
- Shipping:
- Standard Shipping: 3-5 business days — Rate based on your order and calculated at checkout
4. Shipping Delays
- While we strive to meet the stated shipping timelines, delays may occur due to unforeseen circumstances, such as carrier delays. We are not responsible for delays caused by carriers.
5. Shipping Address Accuracy
- Please ensure that your shipping address is correct at checkout. Framify is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping address, contact us immediately at framify.pk@gmail.com or through WhatsApp at +92 327 4145740.
6. Lost or Stolen Packages
- If your tracking information shows that your package was delivered but you have not received it, please contact the carrier to resolve the issue. Framify is not liable for lost or stolen packages confirmed to be delivered to the address provided.
7. Contact Us
- If you have any questions or concerns about our shipping policy, please don’t hesitate to reach out to our customer service team at framify.pk@gmail.com or through WhatsApp at +92 327 4145740. We’re here to help!